Rules & Restrictions
• Orders are shipped on business days only. Business days are Monday to Friday, excluding national holidays in the UK and Germany.
• Next working day delivery for stock items on orders to mainland UK and placed before 2.00pm except for Scottish Highlands and surrounding areas, in these areas please allow 2 – 3 days. Products available on back order usually ship in 7 to 10 days, this will be confirmed once an order is placed.
• All deliveries must be signed upon receipt.
• Due to logistical difficulties in making deliveries to certain remote (e.g. Northern Ireland, Ireland & Scottish Highlands, Jersey Islands & Guernsey), we reserve the right to cancel your order and make such orders subject to additional Terms & Conditions (e.g. requiring a minimum order value or additional delivery fees). You will receive a notification in case of cancellation or in case of difficulties with processing your order shortly after the issue has been identified.